Refund

Refund Policy

Goose Creek organizes its rules on returns, exchanges, and refunds in the following sections. This page applies specifically to gosecrgakcandle.shop.

What Goose Creek customers should know about support
Goose Creek publishes this support guidance for customers using gosecrgakcandle.shop. For return or exchange assistance, contact Support@Gosecrgakcandle.shop or 6023425256.

How Goose Creek handles condition of returns
This condition of returns section covers orders and visits through gosecrgakcandle.shop for Goose Creek. Please send the item back safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

What Goose Creek customers should know about refund timing
For purchases made through gosecrgakcandle.shop, Goose Creek applies the following guidance on refund timing. When we have received and checked the return, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

Goose Creek: exceptions
Goose Creek publishes this exceptions guidance for customers using gosecrgakcandle.shop. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

How Goose Creek handles starting a request
For purchases made through gosecrgakcandle.shop, Goose Creek applies the following guidance on starting a request. A return or exchange begins when you, contact us at Support@Gosecrgakcandle.shop before sending the item. Once the request is approved, Goose Creek will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

Details from Goose Creek on order problems
The following order problems guidance applies to the Goose Creek storefront at gosecrgakcandle.shop. When an item is delivered damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

Goose Creek: eligibility
This eligibility section covers orders and visits through gosecrgakcandle.shop for Goose Creek. Customers receive a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

Merchant Information
Business name: Goose Creek
Brand name: Goose Creek
Email: Support@Gosecrgakcandle.shop
Phone: 6023425256
Physical address: 609 Radbury Pl, Diamond Bar, California, 91765, United States